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Appraisal Skills

 

Course Aim


Appraisal sessions can be a bit like Marmite – people either love them or hate them! This course takes the pain out of arranging and conducting appraisal sessions by giving the appraiser a structured format to work to and skills in putting the appraise at ease, building rapport and creating a two-way conversation.

 

Bespoke


We can include a session in this course that covers the specific Appraisal process and paperwork relevant to your organisation. Note – this is not compulsory as we can also introduce people to tried and tested Appraisal systems.

 

Topics


You will learn how to adequately prepare for Appraisal sessions – bearing in mind you may have a large number to conduct in a short space of time; think yourself lucky if you don’t! This preparation involves making sure the person being appraised is aware of the appraisal process and what is expected of them before, during and after the Appraisal session.

Apart from familiarising yourself with the Appraisal forms etc, you will be introduced to high level questioning & listening communication strategies that will enable you to gather accurate information about the performance, hopes, fears and aspirations of the appraisee.

We will show you how to assess and analyse the information you gather during an Appraisal session and also how to give (and often receive) feedback designed to improve the future performance of the appraisee. We will also cover how to use Appraisals to encourage and motivate people!

 

Course Objectives

 

bulletFamiliarisation of Appraisal processes and paperwork – bespoke or generic


bulletUnderstand the purpose and benefits of a quality Appraisal process

 

bulletPractice building rapport, questioning techniques and active listening

 

bulletKnow how to follow set up, conduct and follow up Appraisal sessions

 

 

 

 

 gateway hints


  • Remember that a successful appraisal is a two way process
     
  • Resist agreeing to things you may not be able to deliver, such as salary increases etc
     
  • Talk for 20% of the time and listen for the other 80%
     

 

Appraisal Skills

 

Downloads


download hereDownload the course outline here

 

To find out more about this course please contact charles@gatewaytraining.net
 

Public Sector Courses Private Sector Courses One-to-One Coaching About Us Gateway Blog In the Press Resources Home
Gateway Training 4 Clarence Court, Salisbury, Wiltshire SP1 1JL tel: 0800 083 2374 mobile: 07970 150 156 email: charles@gatewaytraining.net